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Hope In Your Neighborhood

The Salvation Army is supporting your local community through the coronavirus.
Please help us serve those impacted by this global health crisis.

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The coronavirus pandemic has changed our lives. Even as our communities and local businesses open, the financial and emotional challenges remain, especially for those who were already struggling. As a leader in the fight against poverty, The Salvation Army is keenly aware of our responsibilities to bring help and hope to those who are most vulnerable. 

Ensuring the safety of those who depend on The Salvation Army’s programs and services, along with the safety of staff and volunteers, is of utmost priority. We are working with health officials at the local, state, and federal levels – including participating in situation-awareness calls with federal partners such as FEMA, CDC, DHS, and HHS. Hygiene and prevention guidance in accordance with recommendations from CDC is being used and shared with staff, volunteers, and program participants.  

In these times of uncertainty, The Salvation Army stands strong, providing hope and help to those who need it.

Ongoing Assistance

How we’ve adapted our regular programs to continue helping our neighbors in need during the pandemic.

Food Pantries + Program/Service Updates

Worship services and other programs at our individual corps community centers – such as after-school activities, open gym time, music lessons, and Bible studies – are available in person or online in accordance with city, state, and federal guidelines. Food pantries and other feeding programs remain open with modifications to ensure the health and safety of all. 

Our congregate senior and community meals that were occurring daily or weekly are now providing meals in to-go boxes or working with food delivery as necessary.

Food Pantries & Locations  Contact Us

Emergency Assistance

We know that it is not just those who test positive for the coronavirus who are affected. The Salvation Army is prepared to offer long-term support to affected families and individuals as needed, including emergency assistance with mortgage/rent, utility bills, clothing, medication, and other needs for workers who have lost wages or employment due to COVID-19 closures and cancellations.

Find a Location  Learn More

Family Shelters & Residential Treatment Facilities

In our family shelters and other residential treatment facilities, close living conditions mean infectious disease can easily spread among residents. Additional cleaning throughout the day, with elevated focus on high-traffic areas, and sanitation supplies are part of every location’s infectious-disease protocol. If a resident or staff member gets sick, isolation/quarantine areas will be established, additional healthcare will be needed, and staff needs will increase. Visitors are discouraged.

Emotional & Spiritual Support Hotline

In response to the rising levels of anxiety and uncertainty due to the COVID-19 pandemic, The Salvation Army launched an emotional and spiritual support hotline for people who just want to talk. The phone number is 877-740-8829. Staff are available 8 a.m. - 4 p.m., and counselors speak English and Spanish. Callers are encouraged to leave a message if they call during off hours.

Local Events

Events such as a national conference, women’s camp, General’s Rally, civic luncheon, and holiday events have been cancelled out of an abundance of caution. Some Salvation Army programs and services will resume, as guidelines from the State of Illinois and City of Chicago allow.

Please check our website for local virtual event updates.

Support for City & County Governments

Our Emergency Disaster Services (EDS) team has a standing seat on Chicago’s Office of Emergency Management and Communication. This means we were directly involved in helping the City plan and execute response effort. Currently we are: 

* Serving as the Lead Agency on the City of Chicago's Feeding Task Force.

* Providing meals to individuals the City of Chicago identifies as among the most vulnerable in quarantine or isolation.

At the height of the emergency response, we also: 

* Provided meals, snacks, and hydration to the City of Chicago Emergency Operations Center and 311 operators, the Cook County Emergency Operations Center, the National Guard and the Cook County Medical Examiner’s Office, the City’s overflow congregate shelters, and DuPage County’s first responder alternative housing.