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Red Kettle Playbook Image

Red Kettle Playbook

Information about everything Red Kettles

 

Table of Contents

Red Kettle History

Register to Ring Toolkit

New Officers: Get Connected to your New Corps Appointment

Volunteer Recruitment

Best Practices and Ideas

Virtual Toolkit

Web Resources

Campaign Timeline
 

 

Red Kettle History

In 1891, Salvation Army Captain Joseph McFee was distraught because so many poor individuals in San Francisco were going hungry. During the holiday season, he resolved to provide a free Christmas dinner for the destitute and poverty-stricken. He only had one major hurdle to overcome -- funding the project.

Read more...
 

 

Register to Ring Toolkit

Quick Reference Guide: Red Kettle Season Review

How kettle coordinators at the corps can better understand their local data to optimize the bell ringing season. Learn how may new volunteers rang for you last year, who your best individual and group ringers, most popular sites and more.

Quick Reference Guide: How to Schedule Bell Ringers

Kettle coordinators at the corps can book bell ringers, and also guide volunteers to sign themselves up to bell ring.

Quick Reference Guide – How to Enter Income by Shift

Bell ringers want to know how much was raised in their kettle during their shift. This information can spark a personal motivation to book another bell ringing shift and can also spark a health competition. This information is also important if you offer a bonus to paid bell ringers.

 

New officers: get connected to your new corps


Volunteer Guide: Schedule your group and manage ringers on your own

Kettle coordinators give this document to the volunteer group leader who plans to manage their group of ringers themselves. Group manager sets up Register to Ring account and serves as Group Leader for their volunteer bell ringing group.

Volunteer Guide: Schedule your group using a Group Code

Kettle coordinators give this document to the volunteer group leader who is looking to create a Group Code so that volunteers within the group can book their own individual shifts.

Quick Reference Guide: Thanking Your Volunteers in Register to Ring

Kettle coordinators at the corps can use this document to plan for thanking volunteers. Don’t wait until kettle season is over! Thanking your volunteers immediately after they ring is vital to the success of your kettle campaign. Register to Ring™ generates three types of thank-you emails, each corresponding to how (or whether) you enter kettle income. The entire process takes less than five minutes!

 

Volunteer Recruitment

Host an open house

A Volunteer Open House is a great way to engage the community in opportunities that are specifically offered at your Corps location.

The first course of action is to invite all local volunteers listed in Better Impact and Register to Ring, and groups and organizations within your service area to come by and see what The Salvation Army does during the Christmas season.  Sending invitations out can be done by sending out an email blast through Better Impact and Register to Ring.

Contact your local newspaper to see if they would put something in print or online spread the word within your specific community.

A single classroom or Fellowship Hall set up with a few Christmas decorations, and simple snacks along with a computer for people to sign up directly for bell ringing, is all that is needed to host an Open House.

Offering tours would also be a great opportunity to show the community what happens at your local Salvation Army.

Provide handouts for anything Christmas related and give attendees a 2-inch bell as a “walk-away” gift.

Once you have the names of the people that are interested in volunteering, it is crucial that follow up phone calls are made.  Making these volunteers feel needed and recognized is the key to a long-term relationship.


Engaging with Schools and the National Honor Society

In an effort to increase the number of volunteer bell ringers during the Christmas season, The Salvation Army has found it beneficial to reach out to local National Honor Societies. The students gain necessary NHS volunteer credit, and in turn more money is raised to help those in need. Below you will find sample phone and email scripts to send to schools and The National Honor Society.

My name is [YOUR NAME], and I am the [YOUR TITLE AND INFORMATION]. As you may know, The Salvation Army funds local afterschool programs, substance abuse treatment, veterans’ services, and feeding and other programs through their bell ringing campaigns through the holiday season. Due to the amount of bell ringing kettles, it is difficult to get enough volunteers to ring at the most beneficial times and locations.

Last year, we piloted a project with Eisenhower High School where the National Honor Society students took ownership of finding volunteers for a kettle in their area for the time slots of 4-8pm Monday through Saturday for the bell ringing season, which is generally from Black Friday to Christmas Eve. Each student would ring for two hours in pairs to assure no one rang alone.

This resulted in an increase in funds raised during the Red Kettle season, funds that went directly back to the school’s community, which supported local families in need.

In return, all students who rang were given volunteer credit for the bell ringing hours as credit toward their NHS volunteer requirement.

I was hoping your National Honor Society students would be willing to do the same for the kettle at the [KETTLE LOCATION NAME AND ADDRESS].

The project is simple, the National Honor Society president rallies the troops and gets as many students as possible to sign up for two-hour shifts from 4-8 pm. The National Honor Society Student President takes ownership of the sign-up process and sets up a group in RegisterToRing.com. The students show up to ring and the kettle will be there. Kettles are locked so the students do not have to deal with the money, and The Salvation Army takes care of the rest.

I will follow up with you in an email and I look forward to connecting with you soon.

Thank you.

Email Script

Good morning [CONTACT NAME],

As a follow up to my voice mail, my name is [YOUR NAME], and I am the [YOUR TITLE AND INFORMATION]. I understand you are the National Honor Society advisor, and I would love to talk to you about a program we started with the National Honor Society Students at Eisenhower High School.

We started a project with Utica Eisenhower High School National Honor Society students a few years ago that has been very successful and rewarding for both the NHS students and the Salvation Army.

As you may know, the Salvation Army funds a lot of their after-school, substance abuse, human trafficking, veterans, feeding and other programs through their bell ringing campaigns through the holiday season. Due to the amount of bell ringing kettles, it is difficult to get enough volunteers to ring at the most beneficial times.

At Eisenhower High School, the National Honor Society students took ownership of finding volunteers for a kettle in their area for the time slots of 4-8pm Monday through Saturday for the bell ringing season, which is mainly from Black Friday to Christmas Eve. Each student would ring for two hours in pairs to assure no one rang alone.

In return, all students who rang were given credit for the bell ringing hours as credit toward their NHS volunteer requirement.

I was hoping your NHS students would be willing to do the same for the kettle at the [KETTLE LOCATION NAME AND ADDRESS].

The project is simple, the NHS president rallies the troops and gets as many students as possible to sign up for two-hour shifts from 4-8 pm. The NHS Student President takes ownership of the sign-up process. Then the students show up. The kettles will be there, and they are locked so the students do not have to deal with the money, and the Salvation Army takes care of the rest.

I’d be happy to share more details with you if you would be willing to participate.

We are asking many of the schools in your area to participate. There is nothing better than smiling faces helping their communities. Thank you for your consideration,

     Name
     Title
     Location
     Contact info
 

Engaging Stores

Letter to local business asking for permission to ring at a new location: (not a chain, not a corporate partner – but a small local business).

Dear ______:

Have you ever thought what it would be like to be homeless, to watch your child sleep knowing that they went to bed hungry…again, or to know that your family has no winter coats to protect them from the cold Michigan winters?  These are just a few of the needs The Salvation Army addresses 365 days a year. 

We are in the process of planning our 2023 Red Kettle Christmas Campaign and are looking to partner with you to help meet the rising numbers of those we serve.

During this economic crisis, the demand for services is overwhelming. The Salvation Army is committed to meeting the increased need in our communities.  We offer various feeding programs, rehabilitation centers, outreach ministries, disaster services and programs for adults, the elderly, and children of all ages.

With your company’s assistance, we will continue the valuable support and programming The Salvation Army is known for.  Getting involved in this campaign is as easy as committing your store locations to having a kettle and bell ringer for the ringing season. 

(STORE) is the perfect setting for our friendly, seasoned bell ringers to reach out to people in your community.  Our Red Kettle Christmas campaign begins November 10, and ends December 24, 2023, with bell ringers out Monday – Saturday.  Please join The Salvation Army in serving our community, by becoming a partner during this giving time of year.

Should you have any questions, or wish to speak to me directly, I have included my business card for your convenience.

Thank you in advance for your consideration.  I look forward to hearing from you.   

Blessings,

     Name
     Title
     Location
     Contact info

                                   

                                   

 

Best Practices and Ideas

Below are ideas from other divisions and corps, feel free to adapt them to your location.

Kettle Con

Mayor Challenge

Bucket Blitz

A Dozen Tips for Better Bell Ringing!

 

 

Virtual Toolkit

Virtual Red Kettle Toolkit

QR codes:
O:/Corps/Corps QR Codes

 

Web Resources

Divisional social platforms:

           

Divisional contact info: SAgreatlakes.org/development

 

Campaign Timeline


November 2 - Metro Detroit WJLB Coats for Kids

November 6 - 13  - Muskegon Red Kettle Kickoff (virtual on Facebook page)

November 7 - Mid-Michigan Kettle Kickoff at Bronner's

November 7 - Holland Red Kettle Kickoff at Joy Gala

November 8 - First day of Metro Detroit red kettles

November 8 - Tallest Red Kettle installation

November 8 - Grand Rapids Kettle Kickoff

November 14 - Royal Park Hotel ribbon cutting

November 14 - Kalamazoo Red Kettle Kickoff during noon luncheon at Kalamazoo Corps

November 22 - Metro Detroit Red Kettle Kickoff at Campus Martius

November 28 - Thanksgiving day parade

December 3 - Giving Tuesday

December 6 - December 9 - Celebrity bell ring weekend

December 7 - Celebrity bell ring day

December 19 - Metro Detroit WWJ Kettle Day

December 13 - December 31 - Metro Detroit Consortium of Hope Matching Campaign
 

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