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Coronavirus (COVID-19) Response and updates Image

Coronavirus (COVID-19) Response and updates

The time is now to keep community aware and safe.

COVID-19 Response and Updates 

GENERAL COMMUNITY, LOCAL, STATE AND GLOBAL INFORMATION from partner resources are listed (bottom of page)


The Salvation Army believes that no one should have to go without basic supplies and we are committed to expand the possibilities how we can serve through our community partnerships. Continued financial support with donations allows us to sustain our supplies to maximize our deep cleaning to maintain a healthy and safe environment to serve in. We are practicing stringent social distancing. 

The Salvation Army is open and serving those in need. We have been declared an Essential Community Resource, during the Stay-At-Home decision for the City of Wichita and Sedgwick County. As we practice social distancing for the safety and health of our staff, volunteers and clients we serve.

Current Updates:

The Salvation Army is moving forward as we all work through the pandemic evolution. Community is still in significant need. As communities open and families find their budgets struggling to pay reactivated utility and housing payments, The Salvation Army is here to help.  Keep in mind, the majority of our referrals to our partners in the community are closed or seeing people by appointment only. This includes the Dept. of Motor Vehicles (DMV), though they now are scheduling appointments only.

NOTE: As of (6/15)
1) Our main lobby in the Downtown Koch Center (350 N Market) is open to public. Regular hours 8:30am to 4:30pm.
2) Our Emergency Social Services (ESS) offices are open on a MWF schedule.
Monday & Friday, 10:00am - Noon and 1:30pm - 4:30pm
Wednesday 10:00am - Noon
Tuesday & Thursdays 10:00am-2:00pm

Hours at our Corps Community Centers may vary:
- SE Metro: Citadel (1739 S Elpyco) 316-685-8699
- SW Metro: West Orchard (1910 S Everett) 316-943-9893

The Salvation Army's essential services from our Emergency Social Services and Homeless Services Shelter lodge continues to serve those impacted by COVID-19. From March through May alone, we have served more than double and tripling community needs,

Emergency Social Services served:
Utilities: 508 Households  1,620 Individuals
Food boxes: 1,841 Households  5,678 Individuals
Hygiene basic needs: 981 Households  2,943
Homeless food bags: 603 Households

Homeless Shelter served:
1707  Nights of Lodging
2,615 Meals


To help address the economic impact resulting from the recent coronavirus pandemic in South Central Kansas, The Salvation Army in Wichita Metro and Sedgwick County held a special massive Community Food Distribution, Wednesday April 29, 2020. 

We distributed food items to 620 families, serving 2,489 people to help decrease the struggle from these challenging times.

This special distribution was solely devoted to support any family in our service area who had their income or employment impacted by COVID-19. No identification or verification was needed for this drive through vehicle-only distribution.  Community could get in line, drive up curbside and pick up their allocated boxed and bagged food and meats until supplies were depleted.

Food products were provided by the regional Kansas Food Bank a week earlier. Our Director of Emergency and Disaster Social Services Jill Skaggs, who coordinated the distribution shared, “We know families are in need of food during this challenging time and we are happy to do our part to help our community.”

If there were residents who didn't get served or were available with a vehicle to receive food items, you are welcome to call our office during business hours at 263-2769 to schedule an appointment in our Food Pantry. The pantry is open Tuesday or Thursday, 10am to 2:00pm.

“We have been serving in Wichita for over 130 years, and we will continue to do what we can, in the best way we know how… where there is a need…The Salvation Army will be there. Today we are providing food for our neighbors who are experiencing food insecurity”, stated Wichita City Commander, Major James Curl. 


- Partnering with Sinclair Broadcast Group (FOX-KANSAS) for their nationwide "Sinclair Cares: Your Neighbor Needs You" initiative kicked off Tuesday March 31st. Helping raise donations for those who have been financially affected by the COVID-19 crisis. Viewers are encouraged to contact The Salvation Army to put forth a neighbor in need, or ask us for personal assistance. Whether it is a monetary donation or specific goods, FOX-KANSAS and Sinclair Broadcast Group is helping The Salvation Army Do The Most Good


- Rest assured our phone will be answered during regular business hours (8:30am - 4:30pm) Monday through Friday. We remain administratively staffed and operational. (However, phone hours may vary at our local Corps Community Centers)

- The Downtown Koch Center Main Lobby doors are closed to the public. However,  our Emergency Social Services (Market St entrance) adjacent to main lobby will be our designated service access point by phone call. Schedule a Food Pantry drive up time, by appointment (316-263-2769) for Sedgwick County residents. 

- Main doors to both Corps Community Centers are also closed to the public. However, an entry will be designated for the drive through food drop off locations.

- Our Pantry remains open Tuesday and Thursdays, 10:00am to 2:00pm, by appointment only. However, we continue as a drive-up service to distribute with a bagged or boxed items distribution model, maximizing proper distancing efforts. 

- The Homeless Shelter remains in operation. Should need arise for emergency shelter please contact our Intake Office: 316-263-2196.  In our Homeless Shelter, we are working to provide activities for residents due to their isolation. Any donation of games with plastic pieces, coloring books, crayons, family friendly movies would be appreciated.

- Emergency Social Services will limit direct client contact and provide as much online or over the phone service as possible. However, our switchboard will remain operational during regular business hours.

- Utility assistance will be conducted over the telephone. (Details with the Stand-With-Wichita utility assistance program with the Wichita Community Foundation are available below). Inquiries/or existing clients must call the location of their zip code and make an appointment, which will also be held over the telephone.

- All regular client interaction will be done over the phone and accessible via the main Salvation Army office numbers for each individual location.

Donations needed:

It is imperative to repeat that if you find yourself with extra basic necessities that can be given to someone in need, you can drop them off at our Downtown Koch Center or either of our Corps Community Centers. Items may include, cleaning and sanitizing items like liquid hand soap, hand sanitizer (any size), tissues, toilet paper and hygiene items for our clients. Non-perishable foods include, cereal and canned meat.

In our Homeless Shelter, we are working to provide activities for residents due to their isolation. Any donation of games with plastic pieces, coloring books, crayons, family friendly movies would be appreciated.



Announcement of Partnership with the Wichita Community Foundation: 
The Salvation Army is pleased to continue offering additional resources to directly serve our community during the global coronavirus pandemic.  Thanks to the Wichita Community Foundation, we can expand our support to more of the population in need.  “We have the systems in place to help Sedgwick County citizens and hope others will feel inclined to do the same, “explained WCF President and CEO Shelly Prichard, from their Friday announcement. “This is a chance to leverage our resources to help more people in the community during such an unprecedented time.”

WCF will manage financial contributions from the community and The Salvation Army’s Emergency Assistance Team will screen applicants and make payments directly to utility companies. Individuals residing in Sedgwick County whose employment status has been impacted by the COFID-19 virus are eligible for this program. From the WCF announcement, Wichita Salvation Army City Commander, Major Jim Curl stated, “The Salvation Army is honored to partner with WCF to stand together to provide utility assistance to families in need in Sedgwick County.

Funding will be available on April 1. Individuals interested in applying for Stand With Wichita can call The Salvation Army at 316-263-2769 x148. We encourage our neighbors in Sedgwick County to help us restore hope and reduce the fear with online giving at WCF’s link, wichitacf.org/donate.



The Salvation Army is committed to continue serving those in need throughout our community. Wichita City Commander, Major James Curl shares, “The Salvation Army is here to serve the people that need us. We want the community to know we will maintain our services and taking precautions as needed”.

The Salvation Army, the nation's largest social services organization is increasing efforts to meet human need, no matter the cost. In response to the novel coronavirus pandemic, the organization has evolved service delivery to ensure immediate needs of community members, first responders, and government partners are met. With an expected spike in requests over the coming weeks, months, and potentially years, ongoing public support will be needed to help ensure services are available to existing and new vulnerable populations.

Following the lead with our global leadership, The Salvation Army is closely monitoring developments by following the CDC, state and county guidelines and recommendations. We are working closely with our local Emergency Operations Center (EOC) to keep the community we serve informed and safe. We are also providing prevention guidance to all Salvation Army staff, volunteers and program participants on proper distancing, hygiene and prevention. We have increased and will sustain all our thorough cleaning efforts at all our facilities, including our shelter and kitchens. Our staff is regularly cleaning and disinfecting in an effort to prevent a potential spread of virus.

Among our top priorities,

  • In-Chapel Services at both our Corps are canceled till further notice. However, online streaming options may be available. Check with your neighborhood Corps.
  • Our Social Service ministries, such as emergency assistance and feeding programs will continue to be provided, with adjustments made to restrict interaction between staff/volunteers and those who are dependent on assistance. At all locations this includes moving our Client Choice Food Pantry model to bagged or boxed food pickup model on same days and times, Tuesdays and Thursdays (10:00am to 2:00pm) providing access to foods and basic need items. Appointments are preferred at all our locations:
    -Downtown Koch Center, 350 N. Market, 316-263-2769
    -Citadel Corps Community Center, 1739 S Elpyco, 316-685-8699
    -West Orchard Corps Community Center, 1910 S. Everett, 316-943-0491

    Note: We are also monitoring local school district decisions should extended closings occur and additional meals are needed.
  • We will continue to serve the homeless population as needed. We are closely monitoring symptoms and educating our homeless residents, should anyone need to be referred to a local clinic or medical professional.




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