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Shelter Services Image

Shelter Services

A safe place with a warm bed and hot meal.


The Salvation Army of Dane County offers our community’s only shelter for individuals identifying as women experiencing homelessness. Due to COVID-19, The Salvation Army of Dane County now operates shelter 24/7 for single women at 630 East Washington. Guests are provided 3 meals/day and have access to shower/laundry facilities.

Shelter Check in is from 4:15-5:00 pm. Health screening of guests is conducted during check in and is a prerequisite for use of the shelter. All guests must be in the building by 9:00 PM unless arrangements have been made ahead of time. If a woman is working, going to school or has a mandatory meeting at the time of sign-in, she may call to reserve a bed at 608-250-2200, but must call by 4:00 pm that day. She will need to show proof of employment, school or mandatory meeting, and complete a full COVID-19 screen with staff before entrance into shelter.

On nights of extreme weather conditions or cold (i.e. 20 degrees or colder), all single women in need are welcome to use shelter despite usual capacity or shelter night limits. Space may be crowded, but we will not deny shelter to any woman in need. Behavioral issues and rule violations may result in suspension of shelter access even on these nights.

Women's Shelter Info Sheet

Women's Shelter Welcome Packet



The Salvation Army of Dane County offers a family shelter for up to 35 families experiencing homelessness. Family shelter operates 24 hours a day, 7 days a week, with no time limit on length of stay. Guests are provided 3 meals/day, and have access to shower/laundry facilities.

Families in need of shelter should call the family shelter intake line at (608) 250-2298 leaving name, family size, and contact information. Families who call in for shelter using the intake line are contacted by the Diversion Specialist within 24 hours to help families assess alternative options to shelter. If no alternatives are identified, the family is added to the family shelter waitlist. Families are asked to call-in once a week to remain active on the waitlist. Families can expect to receive a call back once a week to confirm they are still on the waitlist.

When a shelter room becomes available, the family will be notified, and an intake time will be scheduled. Families will be provided with shelter guidelines and supplies, and will also be assigned a housing case manager.

Family Shelter Welcome Packet

Family Shelter Good Neighbor Policy

This institution is an equal opportunity provider.

Important links for clients of either/both shelters:

HMIS Consumer Notice

Good Neighbor Policy

Grievance and Appeal Process

Shelter Consequences/Suspensions

Alliant Energy Foundation Logo

Family Shelter services have been made possible due, in part, to the Alliant Energy Foundation. We are grateful for their support.