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Shelter Services Image

Shelter Services

A safe place with a warm bed and hot meal.

WOMEN'S SHELTER

The Salvation Army offers our community’s only emergency shelter for individuals identifying as women, or non-male. The Salvation Army considers women’s shelter a temporary, emergency solution to homelessness. Women’s shelter operates as a night time only shelter, 7 days a week, with no time limit on length of stay. Guests are provided 3 meals a day, and have access to shower and laundry facilities. Guests also have the opportunity to meet with case managers to help overcome the barriers to housing.

Shelter Check in is from 4:00-5:00 pm. All guests must be in the building by 9:00 PM unless arrangements have been made ahead of time. If a guest is working, going to school or has a mandatory meeting at the time of sign-in, they may call to reserve a bed at 608-250-2226, but must call by 4:00 pm that day. Guest will need to show proof of employment, school or mandatory meeting before entrance into shelter.

On nights of extreme weather conditions or cold (i.e. 20 degrees or colder), all women in need are welcome to use shelter despite usual capacity or shelter night limits. Space may be crowded, but we will not deny shelter to any guest in need. Behavioral issues and rule violations may result in suspension of shelter access even on these nights.

Women's Shelter Info Sheet

Women's Shelter Welcome Packet

 

FAMILY SHELTER

The Salvation Army offers a family shelter for up to 35 families experiencing homelessness. Family shelter operates 24 hours a day, 7 days a week, with no time limit on length of stay. Guests are provided 3 meals a day, and have access to shower and laundry facilities. Families also have the opportunity to meet with case managers to help overcome the barriers to housing.

Families in need of shelter should call the family shelter intake line at (608) 250-2298 leaving name, family size, and contact information. Families who call in for shelter using the intake line are contacted by the Diversion Specialist within 24 hours to help families assess alternative options to shelter. If no alternatives are identified, the family is added to the family shelter waitlist. Families are asked to call-in once a week to remain active on the waitlist. Families can expect to receive a call back once a week to confirm they are still on the waitlist.

When a shelter room becomes available, the family will be notified, and an intake time will be scheduled. Families will be provided with shelter guidelines and supplies, and will also be assigned a housing case manager.

Family Shelter Welcome Packet

Family Shelter Good Neighbor Policy

This institution is an equal opportunity provider.

Important links for clients of either/both shelters:

HMIS Consumer Notice

Good Neighbor Policy

Grievance and Appeal Process

Shelter Consequences/Suspensions

Alliant Energy Foundation Logo

Family Shelter services have been made possible due, in part, to the Alliant Energy Foundation. We are grateful for their support.