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Emergency Social Services Image

Emergency Social Services

Providing basic needs to families during times of need.

Emergency Social Services

Our Emergency Social Services program assists individuals and families in Sedgwick, Reno, and Butler Counties. Caseworkers meet with participants to determine eligibility for emergency services, including:

  • Food assistance
  • Gas bill assistance via Utility Education Class  – register here
  • Clothing referrals
  • Hygiene products
  • Transportation assistance for new employment
  • Baby items
  • Identification assistance
  • Blankets and household items
  • Referrals to other community resources

Services are available to families and individuals who meet income eligibility requirements.

Utility Assistance Classes (Gas Bills Only)

Assistance for gas bills is available for Sedgwick County residents only and begins with attending a required Utility Education Class at 350 N. Market. Class dates are limited and open on a first come, first served basis by ZIP code. After the class, you will meet with a caseworker to complete an application and review eligibility.

  • Gas bills only. One time assistance per household, subject to available funding.
  • The gas bill must be in the applicant’s name or list the applicant as a responsible party and show a past due balance.
  • Bring your gas bill, photo ID, and proof of income to your caseworker appointment.
  • Processing takes approximately 10 to 15 days; assistance is not immediate. Continue working with your provider to avoid interruption.

Register for a Utility Education Class

Year-Round Assistance

Emergency Social Services Hours

  • Monday: 10 AM - 12 PM | 12:30 - 4:30 PM
  • Tuesday & Thursday: 12:30 - 2 PM
  • Wednesday: 9 AM - 12 PM | 12:30 - 2 PM
  • Friday: 9 AM - 12 PM | 12:30 - 4:30 PM

On-Site Food Pantry

  • Tuesdays & Thursdays: 9 AM - 11:45 AM

Our on-site pantry provides supplemental food once per month for individuals and families in need. Please call (316) 263-2769 if you need more information. Our food pantry is a TEFAP commodities provider.

Mobile DMV Services

Once per month, the Department of Motor Vehicles provides on-site assistance at our Downtown location for individuals needing identification. Proper identification is essential for obtaining employment, housing, medical care, and banking access.

Need Assistance?

Call (316) 263-2769 for more information.