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Providing basic human needs - every  day Image

Providing basic human needs - every day

Our Emergency Social Services team provides basic needs to low income and poverty level families
and individuals on an emergency basis.

Restoring Hope in challenging times


The Salvation Army believes that no one should have to go without basic supplies and we are committed to expand the possibilities how we can serve through our community partnerships. Continued financial support with donations allows us to sustain our supplies to maximize our deep cleaning to maintain a healthy and safe environment to serve in.

As of today, The Salvation Army is open and serving those in need. We have been declared an Essential Community Resource, during the Stay-At-Home decision for the City of Wichita and Sedgwick County. (Refer to our direct COVID-19 Response and Updates for the latest activity to help those in our own community.)

SPECIAL NOTE REGARDING COVID-19 EMERGENCY ASSISTANCE: The Salvation Army stands at the front line providing essential assistance for persons in need. This is never more important than during a time of crisis like the current COVID-19 pandemic. Designated funding has been provided for each unit in the Kansas and Western Missouri Division for COVID-19 response.

As these funds are limited we are asking that before applying applicants contact their lender, landlord, or utility provider to request last resort funding. Funds will be distributed for immediate needs according to availability and based on our funders’ guidelines. PLEASE CLICK HERE FOR IMMEDIATE ASSISTANCE.


Our Emergency and Disaster Social Services program divides Sedgwick County into three areas by zip codes. A social service office is located in each of these three areas: Citadel Corps Community Center serves the east area; Downtown Koch Center Social Services (City Command) serves the downtown and northern Sedgwick County, while West Orchard Corps Community Center serves areas in south and west areas of the county.

Recipients may receive basic needs items such as food, hygiene items, utility assistance, clothing, baby items, transportation assistance, winter clothing and blankets, medication, etc.  

We provide basic needs to low income and poverty level families and individuals on an emergency basis. With The Salvation Army's capability to react and distribution mass needs in a matter of minutes, we are proud to partner with Giving the Basics to help enhance our immediate support with hygiene related  human needs.

We are excited to offer our Client Choice food pantry. However, it is temporarily closed to public due to maintaining safety from COVID19 pandemic. Now foods and items are packaged, bagged and picked up curbside, by appointment only. We look forward to restarting the new shopping model, when it is safe. This new experience allows our clients choices on the food they receive for their family. Client Choice pantries are a dignified way for families to shop and allow for cost savings as we purchase foods our families want. Our food pantry is open by appointment Tuesdays and Thursdays. Generally, 10am to 2:00pm. Hours may vary by location. 

In addition, we are pleased to be one of the only agencies to help those in need to obtain an ID or birth certificate. Call to make an appointment at 316-263-2769.

And, as always, our doors are open for emergencies when food or basic needs are needed.


Annual Special Programs

In August, basic school supplies are provided to school aged children for families with low income. These supplies are distributed at our Corps Community Centers in Sedgwick County. West Orchard Corps (1910 S. Everett), Wichita Citadel (1739 S. Elpyco) and our Downtown Wichita Koch Center location (350 N. Market).

We also support Sedgwick County Teachers providing an exclusive by-appointment school supply shopping day in early August at the Downtown Koch Center.

Annual "Warm Hearts" Winter Wear Collection and Distribution Program

With the help of local businesses, media and community, we primarily collect coats, plus winter clothing (hats, gloves, scarves and blankets) and distribute from all our Metro locations in October of each year. Anyone in need of warm clothing is eligible for this program. Please know, we try to provide weather related clothing any time of the year, if available.

Christmas Assistance Program (seasonally) begins late October.

Each year, Christmas assistance is provided to families and individuals in need.  Families are given food assistance for a Christmas meal. Toys are provided to children 16 and younger through the Angel Tree program.

Star of Hope is an additional part of the Christmas assistance program designed to provide food and gifts for senior citizens.

We also partner with the Wichita Community Foundation's "Share the Season", a special program providing help and hope to the working poor during the holiday season.

Day after Thanksgiving, we open our Angel Tree booths at  Metro Wichita Malls. We then need Volunteers at Angel Tree booths at Towne East Square and Town West Square: Contact Brenda Awtrey at 316-425-6133 or email: brenda.awtrey@usc.salvationarmy.org for more information.

If you would like to host an Angel Tree at your business or organization: Contact Dulcy Palnau at 316-425-6142 or email at: dulcy.palnau@usc.salvationarmy.org 

To consider other Volunteer opportunities click here!