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We fight poverty with love Image

We fight poverty with love

By providing programs that serve the body, mind and soul, The Salvation Army helps alleviate the symptoms of poverty - and works to address the root issues that cause it.

We're Here to Help

Poverty is often the result of, and catalyst for, chronic struggles with hunger, addiction, housing insecurity, mental illness, unemployment, educational voids, and various forms of abuse. These interconnected issues continue year after year and generation after generation. That's why we work to meet the needs of the whole person through short- and long-term assistance.

Through programs that serve the body, mind and soul, we alleviate the symptoms of poverty, then work to address the root issues that cause it. This holistic approach helps create sustainable change in millions of lives, every single day.

The Salvation Army of Lansing Capital Area (Eaton, Clinton and Ingham counties)

works together with community organizations and services to meet the material and spiritual needs of individuals and families. Our goal is to provide supportive assistance to people facing crisis situations. Services is given without regard to race, sex, age or religion.

Programs and Services

The Salvation Army of Lansing Capital Area provides a variety of programs to help individuals and families facing emergency and crisis situations. Some of the essentials services offered include:


Current Ledger reflecting up to two months of rent due

We cannot pay for additional fees (i.e. late, pet, cable)

Please file for State Emergency Relief (SER) through MDHHS.

Individuals must have an approval letter from MDHHS prior to scheduling an appointment.

Landlord and Mortgage forms must be completed for eligibility purposes.

Security Deposit assistance is not available.



Funding is currently unavailable

Please call 211 for more assitance

We are now using an online appointment system for Utility Assistance appointments with our case workers. 

To be eligible for assistance, you must have documented proof of State Emergency Relief (SER) approval for household electric and/or gas (see below).

Once you have your SER Decision Notice in hand, you can book an appointment online through Bookings.

For additional information, please contact The Salvation Army Lansing Capital Area ASAP at 517.484.4424.

Pathway of Hope

The Salvation Army's Pathway of Hope initiative provides individualized services to families with children who desire to take action to break the cycle of crisis and vulnerability that repeats generation after generation. It seeks to address the root causes of poverty in addition to The Army's history of compassionate serving. By helping families overcome challenges like unemployment, unstable housing, and lack of education, we can lead families down a path toward increased stability and, ultimately, self-sufficiency.  Learn more >

Personal Needs

Every 30 days members in the household may receive personal needs hygiene items. 

  • The Personal Needs Pantry is available Monday through Friday, from 9:00 am to 11:00 am, and 1:00 pm to 3:00 pm, at the Citadel Corps (525 N. Pennsylvania Ave.).
  • Bags are offered at the South Corps at 701 Jolly Rd by appointment.
  • You need a personal ID for all adults.
  • The last four digits of social security numbers and date of birth for all individuals in the household.

For more information, please call us at (517) 484-4424.

If you would like to donate personal needs to this cause click here to find out.

Utility Assistance

The Salvation Army's Energy Assistance Services (EAS) seeks to walk alongside low-income households to address energy crises.  In this process an applicant may be offered bill payment assistance, energy company subsidy program enrollment, and case management services.  The goal of these services is to support household financial stability and support the customer in achieving goals they have set for themselves.  In most situations, an EAS Case Specialist will meet with an applicant one on one to determine eligibility and to assess the need or opportunity for additional supports.

Funding for EAS is provided by a grant from the State of Michigan, partnerships with Consumers Energy, DTE Energy, and Michigan Gas Utilities as well as donations from individuals and other corporations. At this time, The Salvation Army Lansing Capital Area does not have funds available for utility assistance.

How It Works

Each household that requests utility assistance is given a one-on-one interview conducted by our social services staff. During the interview, individual strengths and needs are identified, including the need for utility assistance. Also at this time, past and current use of community resources are explored and household income and expenses are reviewed. This dialogue leads to the development of a service plan to guide the provision of utility assistance. In all cases, eligibility for services is individually determined by our social services staff, based on the comprehensive assessment. Social services staff members then work directly with the utility companies to assist the household financially and to avoid shut off.

New Application Process This Year: STEP ONE = APPLY ONLINE

If you are not able to apply online, please contact The Salvation Army Lansing Capital Area at either (517)-484-4424 or (517)-394-6945 for assistance with applying.

When applying online, please select The Salvation Army as your referral partner and check the boxes that allow us permission to access your case so we may assist you with your energy assistance needs.

The following documents are needed for energy assistance appointments to apply online or in person:

One form of ID for the applicant such as:

  • Driver's license, State ID, Passport or green card, birth certificate
  • Social Security Numbers for household members
  • Proof of most recent household income for the past 45 days
  • Most recent Bank Statement 
  • Most recent copy of bill

Utility funding guidelines change from year to year.  Please call the Family Services Department to see if you are eligible for this assistance.

To make an appointment or if you have any questions about Utility Assistance please call (517)-484-4424 or (517)-394-6945 .

If you are not in the Clinton, Eaton, or Ingham counties click HERE for more options.


Rent Assistance

There are times in people's lives when they cannot pay their rent, or have fallen behind due to their economic circumstances.  Through various grants and funding we are able to assist a family or individual once every 12 months.

When funding is available, appointments are scheduled on a "first come, first serve" basis.

Appointments are necessary and can be made by phone call at (517) 484-4424

Other Ways We Meet Needs