The Salvation Army seeks to walk alongside households to address energy crises. The Customer Assistance Fund (CAF), in partnership with CenterPoint Energy and facilitated by The Salvation Army Indiana Division offers help to current CenterPoint Energy customers with bill payment assistance and case management services. The goal of these services is to support household financial stability and support the customer in achieving goals they have set for themselves. 

Eligibility Requirements to be considered for assistance: 

1. You must be a current CenterPoint Energy customer. This includes customers with late/past due bills and pending service disconnection accounts. If your utility service has already been disconnected, you do not qualify for this assistance program. 
2. The person filling out this application should match the name listed on the CenterPoint Energy bill.
3. You must fall within the income chart listed below.

For additional information, please contact: usc.ind.dhqss.cpua@usc.salvationarmy.org

If you have additional questions for CenterPoint Energy please call: 1-800-227-1376

Income Chart:

The program is available to CenterPoint Energy customers who may fall into the income - eligible guidelines listed in the chart below, which is more inclusive than most federal assistance programs. 

What to know before applying: 

• Completion of this application does not guarantee assistance.
• After completing this application, we will be in contact in 5-10 business days through the phone number or email address you provide in the application.
• You will need to upload a photo or file copy of your government issued ID and your entire, most recent CenterPoint Energy bill. For example: if your statement is 4 pages, please include a photo or photos of all 4 pages.
• Please note: The aid provided from CAF may not cover the entirety of a customer's bill amount. Any outstanding balances will still need to be paid to prevent service disconnection. 
• If you have any questions, reach out to usc.ind.dhqss.cpua@usc.salvationarmy.org for help.

The average time to complete this application is approximately 7-10 minutes.

This application needs to be completed in one sitting. Please note that if you exit the application before submitting, your information will not be saved.

Application Form

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Share the Warmth, Inc. or Share the Warmth, Inc. d/b/a Customer Assistance Fund. Share the Warmth, Inc. is an independent 501(c)(3) nonprofit corporation supported in part by voluntary contributions from CenterPoint Energy's shareholders, employees, and customers.