MASS Spotlight: The Burrows Center Food Pantry

Oct 28, 2020

Food pantries across the country have had to change the way they distribute food to people in need during the pandemic, and The Salvation Army’s Burrows Center pantry is no exception.  Normally, clients simply walk into the pantry and shop for what they need – but as the COVID-19 pandemic began impacting the Omaha metro in March, extra precautions were put in place.  Now, staff and volunteers pre-pack grocery sacks with a variety of fruits, vegetables and non-perishables to give away to clients.

Willie, an Omaha resident, noted she was grateful both for the food and for the precautions that The Salvation Army was taking to ensure everyone stays safe.  “It really does scare me,” she said about the coronavirus.  “But I’m glad they’re open, especially to us older people.”

The Burrows Center Food Pantry – which is part of The Salvation Army’s Material Assistance and Seasonal Services (MASS) program – helps to alleviate food insecurity in the metro by filling thousands of grocery orders each year, ensuring that individuals and families are able to put nutritious food onto their tables and into their bodies.

Demand for food at the Burrows Center has spiked during the pandemic.  Between March and August alone, staff there filled more than 3,500 grocery orders.  At the start of the pandemic, demand for food at Burrows skyrocketed 144%.

“Food is a basic necessity; if you’re hungry, or if your children are hungry, it’s almost impossible to think about or accomplish anything else,” said Maj. Greg Thompson, divisional commander of The Salvation Army Western Division.  “A person’s ability to thrive depends first on being able to survive, which is why meeting basic needs is so central to The Salvation Army’s mission.  And as we’ve seen during this pandemic, our mission is more important than ever.”


The Salvation Army’s MASS program provides assistance when times are tough by offering food, clothing, household items, help paying for prescription medications, utility assistance and seasonal services. Our goal is to help those who are struggling stay afloat until financial stability can be achieved. For more information about MASS, visit our Burrows Center for Help and Hope website.

Recent Stories

Related Content: Burrows CenterCOVID-19cure hungerdisaster reliefDisasters / EmergenciesEmergency AssistanceHunger / Food / Feedingmaterial assistanceOmaha

Get Involved
Share Your Story

We would love to hear about your experience with The Salvation Army.

Share My Story


A gift to The Salvation Army helps someone in your community.

Give Now



Do Good in your community

Find Worship

Join us throughout the week for worship, fellowship, Bible study, meals, community service and fun.


2019 Flood2019 floodsAdopt-a-FamilyAdventadvisory boardAfter School Programanti-human traffickingA Way to WorkBackpack ProgramBack to SchoolBack To School Backpack Programbehavioral healthbell ringingbrighten the holidaysBurrows CenterCampCamp Gene EppleyChildren / YouthChristmasCitadelcooling centersCouncil BluffsCOVID-19cure hungerD.J.'s Hero Awards Luncheondisaster reliefDisaster Resource Center (DRC)Disaster Resource Centers (DRCs)Disasters / EmergenciesDonationDonationsDora Bingel Senior CenterDurham Booth ManorEmergency Assistanceemergency disaster servicesempower youthequip familiesEventsFaithFamilyFellowshipfight for justicefloodingFundraisingFundraising / Philanthropyhelp disaster survivorsHistoryHolidaysHolidays/GivingHousing / ShelterHunger / Food / FeedingIowaJust Can ItKids Cruisin' KitchenKroc CenterKroc Community CenterLentLocal/Community Supportmake Christmas possibleMarshalltownmaterial assistanceMedia Alert / Press Release / NewsMental Health Respite (MHR)NebraskaNorth Corps Community CenterOlder Adult ServicesOmahaOmaha Citadel CorpsOmaha North CorpsOur Historyovercome povertyPathway of HopePovertyPress ReleasePrison Toy LiftPrograms/ServicesPrograms / Servicesred kettleRenaissance VillageSAFE-TService Extension UnitShare God's LoveSocial ServicesSouth DakotaSpecial EventsThe Weekly WordTree of Lights CampaignTurkeyFestVolunteeringwarming centersWestern DivisionWinter Night WatchWorship / FaithYear-end GivingYouth Development