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We fight poverty with love Image

We fight poverty with love

By providing programs that serve the body, mind and soul, The Salvation Army helps alleviate the symptoms of poverty - and works to address the root issues that cause it.

We're Here to Help

Poverty is often the result of, and catalyst for, chronic struggles with hunger, addiction, housing insecurity, mental illness, unemployment, educational voids, and various forms of abuse. These interconnected issues continue year after year and generation after generation. That's why we work to meet the needs of the whole person through short- and long-term assistance.

Through programs that serve the body, mind and soul, we alleviate the symptoms of poverty, then work to address the root issues that cause it. This holistic approach helps create sustainable change in millions of lives, every single day.

The Salvation Army of Niles works together with community organizations and services to meet the material and spiritual needs of individuals and families. Our goal is to provide supportive assistance to people facing crisis situations. Services is given without regard to race, sex, age or religion.

Programs and Services

Tragedy and crisis can come at a moment's notice. Families face tough social challenges, unemployment, abusive relationships, eviction or disaster. Whether it means providing food for a meal, shelter to a burn-out victim, counseling in times of crisis, or making sure there are adequate funds to heat a family's home in the cold of winter, meeting basic needs goes hand in hand with The Salvation Army's mission. The Salvation Army is motivated by a love for God and a concern for the needs of all humanity. A trained, professional casework staff cares for those in need of assistance by sharing such aid as Rent and Mortgage Payment Assistance/ Utility Payment Assistance/ Food Pantry Assistance / Disaster Services / Lunch Bunch Community Feeding Program in the Niles Buchanan area and Cass County.

An appointment is needed for Rent, Mortgage, and Utility Assistance, and there is specific information which is required when making an appointment. Food Assistance is available on Mondays, Wednesdays, Thursdays and Fridays with no appointment needed but specific information which is required (such as vaild state issued picture Id's (driver's license, passport, government issued ID, etc.).  

To make an appointment or for more information on the pantry assistance hours and information needed, please call between 8 am and 4:00 pm Monday through Friday at (269) 684-2660.

Rent and Mortgage Assistance

The word "assistance" describes this office because we are in the business of fulfilling people's needs, of being helpful, of addressing the person before us.  The Salvation Army is known for generosity toward, and being present on the front lines, of the needy.  We get many phone calls and visits from newcomers to the community who depend upon our guidance-where to go for which need, how to approach a housing issue.

We have designed some guidelines and yet maintained some flexibility in how we do what we do.  The structure of our programming is set up that way because each situation is unique, and our partners in the community each have their own guidelines to consider

Rent and Mortgage assistance is available for those persons facing a potential eviction or foreclosure.  The availability of assistance depends on the reliability of our own funding sources designated for this type of help.  Eviction orders or foreclosure notices are always needed, if a past due notice is available.

To inquire about gaining assistance please call (269) 684-2660 to schedule an appointment with the case worker.  Due to the current Covid pandemic, all interviews and appointments are handled over the telephone.  At the time of your phone call, you will be instructed on what documentation is necessary for your scheduled phone appointment.

Rent and Mortgage assistance is made available, depending on funding, only once a year to households.

Utility Assistance

When a household is facing a shut off notice for a utility service, The Salvation Army endeavors to intercede and provide financial relief.

Our ability to offer such help is dependent on a number of factors, not the least of which is the availability of funding sources for this particular service.

Recipients of this outreach must reside in our service area, they must schedule an appointment to discuss the situation with a case worker, and households can receive utility help once in a 30 day period as a general utility rule.

To inquire about assistance, please call (269) 684-2660.  At the time of your initial phone call you will be given instructions as to what documentation is necessary prior to the time of your appointment.  Due to the current Covid pandemic, all interviews will be conducted entirely over the phone.  

Each and every case is a unique story and thus we strive to provide a conscientious and caring audience to hear each person's circumstances.

Often we discover through discussions with folks, that there are additional needs that they have.  Many times The Salvation Army provides multiple services following an intake interview.

Regardless of whatever we do, it is always, done in the name of Jesus.

Food Assistance

Through the grace of God and the generosity of others in our community, we are able to offer grocery assistance to those in need.  Recipients receive approximately a week's worth of groceries, based on the number of persons in their household.  We are able to offer such assistance each month, with at least 30 days between each visit as a general rule.

To receive assistance recipients must do the following:

Come to our offices at The Salvation Army between 9:00 am to 11:00 am or 1:00 pm to 3:30 pm Mondays, Wednesdays, or Fridays, and 1:00 pm to 6:30 pm on Thursdays.

Phone the office at (269) 684-2660 upon arrival and we will fill out the Intake form over the phone.

Will need the information from an valid state issued picture id for the head of household (driver's license, passport, greencard, government issued ID, etc.)  

Have with them information from a secondary ID (birth certificate, Medicaid card, government issued ID, last 4 numbers of a Social Security card, etc.) for everyone living in the house

Reside in our service area

For more information, please call (269) 684-2660

Pathway of Hope

The Salvation Army's Pathway of Hope initiative provides individualized services to families with children who desire to take action to break the cycle of crisis and vulnerability that repeats generation after generation. It seeks to address the root causes of poverty in addition to The Army's history of compassionate serving. By helping families overcome challenges like unemployment, unstable housing, and lack of education, we can lead families down a path toward increased stability and, ultimately, self-sufficiency.  Learn more >

Other Ways We Meet Needs