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We're Here to Help

Poverty is often the result of, and catalyst for, chronic struggles with hunger, addiction, housing insecurity, mental illness, unemployment, educational voids, and various forms of abuse. These interconnected issues continue year after year and generation after generation. That's why we work to meet the needs of the whole person through short- and long-term assistance.

Through programs that serve the body, mind and soul, we alleviate the symptoms of poverty, then work to address the root issues that cause it. This holistic approach helps create sustainable change in millions of lives, every single day.

The Salvation Army of Niles works together with community organizations and services to meet the material and spiritual needs of individuals and families. Our goal is to provide supportive assistance to people facing crisis situations. Services is given without regard to race, sex, age or religion.

Programs and Services

Tragedy and crisis can come at a moment's notice. Families face tough social challenges, unemployment, abusive relationships, eviction or disaster. Whether it means providing food for a meal, shelter to a burn-out victim, counseling in times of crisis, or making sure there are adequate funds to heat a family's home in the cold of winter, meeting basic needs goes hand in hand with The Salvation Army's mission. The Salvation Army is motivated by a love for God and a concern for the needs of all humanity. A trained, professional casework staff cares for those in need of assistance by sharing such aid as Rent Evictions assistance / Utility Disconnects Assistance/ Food Pantry Assistance / Disaster Services / Lunch Bunch Feeding Program in the Niles Buchanan area and Cass County.

An appointment is needed for Rent and Utility Assistance, and there is specific information which is required when making an appointment. Food Assistance is available on Mondays, Wednesdays, and Fridays with no appointment needed. Picture Id's (driver's license, passport, government issued ID, etc) are required.

To make an appointment or for more information please call between 8 am and 4:00 pm Monday through Friday at (269) 684-2660.


Rent Assistance

The word "assistance" describes this office because we are in the business of fulfilling people's needs, of being helpful, of addressing the person before us.  The Salvation Army is notoriously generous and present on the front lines of the needy.  We get many phone calls and visits from newcomers to the community who depend upon our guidance-where to go for which need, how to approach a housing issue.

We have designed some guidelines and yet maintained some flexability in how we do what we do.  The structure of our programming is set up that way because each situation is unique, and our partners in the community each have their own guidelines to consider

Rent assistance is available for those persons facing a potential eviction.  The availability of assistance depends on the reliability of our own funding sources designated for this type of help.

To inquire about gaining assistance please call (269) 684-2660 to schedule an appointment with the social worker.  At the time of your phone call, you will be instructed on what documentation is necessary to have available at the time of your scheduled appointment.

Rent assistance is made available, depending on funding, only once a year to households.


Utility Assistance

When a household is facing a shut off notice for a utility service, The Salvation Army endeavors to intercede and provide financial relief.

Our ability to offer such help is dependent on a number of factors, not the least of which is the availability of funding sources for this particular service.

Recipients of this outreach must reside in our service area, they must schedule an appointment to meet with the social worker, and can receive utility help only once a year as a general utility rule.

To inquire about assistance, please call (269) 684-2660.  At the time of your initial phone call you will be given instructions as to what documentation is necessary at the time of your appointment.

Each and every case is a unique story and thus we strive to provide a conscientious and caring audience to hear each person's circumstances.

Often we discover through dialoging with folks that there are additional needs that they have.  Many times The Salvation Army provides multiple services following an intake interview.

Regardless of whatever we do, it is always, done in the name of Jesus.


Food Assistance

More Information >  


Pathway of Hope

The Salvation Army's Pathway of Hope initiative provides individualized services to families with children who desire to take action to break the cycle of crisis and vulnerability that repeats generation after generation. It seeks to address the root causes of poverty in addition to The Army's history of compassionate serving. By helping families overcome challenges like unemployment, unstable housing, and lack of education, we can lead families down a path toward increased stability and, ultimately, self-sufficiency.  Learn more >

Other Ways We Meet Need