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Helping Thousands of Individuals and Families

Serving the Ozarks Since 1890

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Providing Emergency Social Services To Residents of Greene and Christian Counties

"I am grateful for how the Salvation Army was there when I needed them the most"

Emergency Social Services

The Salvation Army is one of the largest Social Service Providers in the world. Our Emergency Social Services program is one of the longest-standing, dating back to our founder, William Booth. The program has been in operation here in Springfield since 1890. Locally, residents receive various assistance such as food pantry, diapers, hygiene kits, prescription assistance, rental assistance, clothing vouchers, and Christmas assistance. In addition, we administer our Pathway of Hope program, where we provide long-term case management to assist those who are ready to break the cycle of poverty. Those who choose to engage in this program will receive support and guidance beyond the initial immediate needs of their situation.

Locally, we serve Greene and Christian Counties

Our Emergency Social Service Office is located at our main office at 1707 West Chestnut Expressway.

The Emergency Social Service Office hours are:

Monday, Tuesday, Thursday, and Friday: 9:00 a.m. – 12:00 p.m. & 1:00 p.m. – 3:00 p.m.
Wednesday: Closed Due to Food Pantry (see hours below).

Note: To help ensure the case manager is available, appointments are encouraged. Please call 417-862-5509 ext. 108 to schedule a time.

Available assistance includes:

Box fans (during summer months) 

Christmas assistance


CU bus passes for verified, newly obtained employment

Diapers & Formula

Hygiene kits

Prescription Assistance

Rental Assistance

To inquire about available Rental Assistance, please call our office at 417-862-5509 ext. 108 on the first business day of the month. A voicemail should be left beginning at 8:30 a.m. Please include your name, phone number, county of residence, and interest in rental assistance.

Our Emergency Food Pantry, located at 1707 West Chestnut Expressway, operates most Wednesdays from 9:30 a.m. to 11:30 a.m. and 1:00 p.m. to 2:30 p.m. Shoppers should enter through the maroon double doors on the northwest side of the building.

The Following Items are needed to receive services:

 A valid Picture I.D. will be required for the head of each household requesting services at the time of intake. 

 A recent piece of mail addressed to the head of each household mailed to you within the last 30 days

 Additional items may be required based on the services needed. The case manager will be able to advise what documentation is needed.

 For more information on our Emergency Social Services program, please call 417-862-5509 ext. 108 


Pathway of Hope Program


What is Pathway of Hope?

The Salvation Army’s Pathway of Hope initiative provides individualized services to families with children who desire to take action to break the cycle of crisis and vulnerability that repeats generation after generation. It seeks to address the root causes of poverty in addition to The Army’s history of compassionate serving. By helping families overcome challenges like unemployment, unstable housing, and lack of education, we can lead families down a path toward increased stability and, ultimately, self-sufficiency.

The Salvation Army’s Pathway of Hope initiative marks a pivotal shift from treating the symptoms of poverty to preventing the epidemic at its root. By helping families overcome barriers like unemployment, unstable housing, and lack of education, we can break the cycle of crisis and vulnerability, leading families down a path toward increased stability – a Pathway of Hope that will profoundly affect generations to come.

Among the world’s 35 wealthiest countries, the United States has the second-highest child poverty rate. And children who live in poverty for half their lives are 32 times more likely to remain in poverty. Which means the epidemic is passed down from one generation to the next, over and over again. The cost to those families who are trapped in the cycle of poverty is staggering, but we must also consider that the effects of child poverty cost our country nearly $500 billion per year.

This program is available here at our Springfield Corps. There are no income requirements to join the program. Each family is assigned a case manager who partners with them to set and accomplish goals. When you join the program, you’ll receive personalized support that fits your needs. Every goal that’s accomplished moves your family one step closer to a brighter future.  Please contact us at: 417-862-5509 ext 108 to learn more. 

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